Race Against Dementia is a registered charity number in England and Wales with the charity number 1165559, and Scotland SC052594. RAD Commercial Limited (registered company number 14445092) is a wholly owned subsidiary of Race Against Dementia which trades on its behalf. When we use the word ‘we’ in this policy, it means both the charity and its subsidiary.
RAD strives for the highest possible standards in its fundraising, is registered with the Fundraising Regulator and is committed to complying with its Fundraising Promise.
Race Against Dementia is the data controller of any personal information that we collect about you. We are committed to protecting your privacy and keeping your personal data safe. If you have any questions about this policy, or about our use of your personal information, please email info@raceagainstdementia.com.
This covers information that you have chosen to tell us directly yourself. When you get in touch with us to make a donation, request information or support us in any other way, we may process the following types of personal information about you:
We do not usually ask you for sensitive or ‘special category’ personal data such as details of any disabilities that you have, your religion or belief and your sexual orientation unless there is a clear reason for us to do so. However we may need to ask for sensitive information about your health, for example, if you are participating in an event. You may also wish to share information about your health if you decide to speak out about your experience of dementia. If you do, we will always treat it sensitively and ask you, on every occasion, if you are still willing to share it further in the form of a case study or media interview.
This covers information that you do not share with us directly but that is shared with us by other organisations with your permission. This might happen if you have used independent fundraising platforms (e.g. JustGiving). We will only receive your information from other companies if you have given permission for them to share it with us.
We may also record and share information that you have shared with us publicly on social media (e.g. Facebook or Twitter). We may on occasion use your social media handles to communicate with you via social media sites.
If you have provided consent for another organisation to share your personal information with us, but you no longer wish to hear from us, you can withdraw your consent at any time. Just email us at info@raceagainstdementia.com.
This covers information that has been shared with us about you by someone else, for example from a friend who wants to make a donation in your name.
We may also collect personal information about you from service providers, the press, search engines, social media (e.g. LinkedIn) and reputable public data sources (e.g. Companies House, the Charity Commission, etc).
This helps us understand our supporters better, helps us make appropriate requests for support and ensures that we are making the best use of our resources.
We may combine information we have obtained about you from these third party sources with other information that we hold about you.
We may use the personal information we collect to:
Your information is only used if we have legal grounds to do so:
We do not sell your personal information to anyone.
As part of our day-to-day work, we may engage service providers who operate on our behalf. In these circumstances, they will only have access to the personal information they need to fulfil that service and will only use that information for the purposes for which they have been instructed by us e.g. a payment provider who processes donations for us.
If we are asked to share your details with another organisation that is not one of our service providers, we will only do so if:
For the most part, your personal information will be stored in the UK. However, there may be rare occasions when your information is transferred outside the UK to areas with less strict data protection laws compared with those in the UK and the European Economic Area (EEA).
If this does happen, we will take the legally-required steps to make sure that adequate safeguards are in place to protect your personal information and privacy rights.
Without your support we simply would not exist and because of this we value every interaction we experience with you. However, as with all relationships, we know that things can change and we understand that you may choose to have a break from supporting RAD.
You have the right to request that we delete your details at any stage.
We will have a Data Sharing Agreement in place with anyone/organisation that we share data with.
By Post: Race Against Dementia, C9 Glyme Court, Oxford Office Village, Langford Lane, Kidlington, Oxford OX5 1LQ.
By Telephone: 01296 620919.
By Email: info@raceagainstdementia.com.
Our communications with you are on your terms. You have the right to opt-out of marketing and fundraising communications and you can change your contact preferences at any time.
If you have a complaint about how we use your personal information, please contact us. If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner’s Office.
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If you require further information, then you can contact us through one of our preferred contact methods:
By Post: Race Against Dementia, C9 Glyme Court, Oxford Office Village, Langford Lane, Kidlington, Oxford OX5 1LQ.
By Telephone: 01296 620919.
By Email: info@raceagainstdementia.com.
